Immediate openings for therapy online or in person, including evenings and weekends

Reflect Reset Renew Therapy Services
Reflect Reset Renew Therapy Services
  • Home
  • About us
    • Mission, Vision & Values
    • The Team
    • Reviews
    • Blog
    • Resources
    • FAQ's
    • Contact us
  • Therapy Services
    • Individual Therapy
    • Couples Therapy
    • Family Therapy
    • Children (6+)
    • Teens (12+)
    • Parenting coaching
    • Group therapy
  • Events
  • More
    • Home
    • About us
      • Mission, Vision & Values
      • The Team
      • Reviews
      • Blog
      • Resources
      • FAQ's
      • Contact us
    • Therapy Services
      • Individual Therapy
      • Couples Therapy
      • Family Therapy
      • Children (6+)
      • Teens (12+)
      • Parenting coaching
      • Group therapy
    • Events
Book Now
  • Home
  • About us
    • Mission, Vision & Values
    • The Team
    • Reviews
    • Blog
    • Resources
    • FAQ's
    • Contact us
  • Therapy Services
    • Individual Therapy
    • Couples Therapy
    • Family Therapy
    • Children (6+)
    • Teens (12+)
    • Parenting coaching
    • Group therapy
  • Events
Book Now

The Team at Reflect Reset Renew Therapy Services

Candice Rousseau

Candice Rousseau MSW, BSW, RSW

Candice Rousseau MSW, BSW, RSW

Candice Rousseau MSW, BSW, RSW

Supporting Individuals & Couples in Healing, Growth & Connection


I’m Candice, a trauma-informed counsellor helping individuals and couples navigate anxiety, relationships, communication, conflict resolution, and life transitions with compassion and an attachment-based approach.


Let’s begin your healing journey — reach out today.

Learn More about Candice
Dannika Mete

Dannika Mete MSW, RSW

Candice Rousseau MSW, BSW, RSW

Candice Rousseau MSW, BSW, RSW

Helping You Build Stronger Connections and Navigate Life with Confidence


I’m Dannika, a Niagara-based therapist supporting individuals, couples, families, and youth through anxiety, relationship challenges, and life transitions. With compassion and a personalized approach, I help clients heal, grow, and reconnect. Ready to get started? Reach out today.

Learn more about Dannika
Julietta Ferrara

Julietta Ferrara M.C.Psyc RP

Candice Rousseau MSW, BSW, RSW

Julietta Ferrara M.C.Psyc RP

Feeling stuck, overwhelmed, or disconnected?


I'm Julietta, I offer trauma-informed therapy for individuals, couples, and youth (6+) navigating anxiety, grief, relationship issues, and life transitions. My approach is warm, collaborative, and grounded in helping you feel seen, supported, and empowered to heal.


Learn more about Julietta
Autumn Conn

Autumn Conn M.C.Psyc RP

Candice Rousseau MSW, BSW, RSW

Julietta Ferrara M.C.Psyc RP

Authentic, Collaborative Therapy for Individuals 16+


I'm Autumn and I work with individuals 16+. My approach is relational, collaborative, and authentic and I focus on building trust and genuine connection. I specialize in supporting clients with anxiety, eating disorders, body image concerns, self-esteem, confidence, stress, and life transitions.

Learn more about Autumn
Carolyn Fish

Carolyn Fish MSW, RSW

Nicole Maxwell MSW, RSW

Nicole Maxwell MSW, RSW

Authentic, Collaborative Therapy for Individuals 16+


I am Carolyn and I offer a warm, collaborative, and non-judgmental space for individuals, youth, and families to feel safe, supported, and heard. I help with anxiety, depression, trauma, self-esteem, relationship struggles, and life transitions. I also support youth with school stress, 

Authentic, Collaborative Therapy for Individuals 16+


I am Carolyn and I offer a warm, collaborative, and non-judgmental space for individuals, youth, and families to feel safe, supported, and heard. I help with anxiety, depression, trauma, self-esteem, relationship struggles, and life transitions. I also support youth with school stress, identity, and confidence, and families navigating blended dynamics, co-parenting, divorce, caregiving, and conflict—working together to find new ways to heal, grow, and connect.

Learn more about Carolyn

Nicole Maxwell MSW, RSW

Nicole Maxwell MSW, RSW

Nicole Maxwell MSW, RSW

Holistic Support for Healing & Growth


Hi, I’m Nicole! I support adults (18+) navigating challenges like anxiety, depression, grief, substance use, health concerns, and major life transitions. With over 20 years of experience in social work, I take a strengths-based, compassionate approach and combine evidence-based therapy with my backgrou

Holistic Support for Healing & Growth


Hi, I’m Nicole! I support adults (18+) navigating challenges like anxiety, depression, grief, substance use, health concerns, and major life transitions. With over 20 years of experience in social work, I take a strengths-based, compassionate approach and combine evidence-based therapy with my background in health, fitness, and nutrition as a Certified Personal Trainer and Transformational Coach. Together, we’ll create a personalized plan that builds resilience, fosters healing, and helps you move toward your goals with confidence.

Learn more about Nicole

Barbara Biboe MSW, RSW

Nicole Maxwell MSW, RSW

Barbara Biboe MSW, RSW

Direct, Collaborative Therapy for Meaningful Change


With over two decades in the mental health field, I support individuals and couples through therapy and group work, grounded in both professional training and lived experience. My approach is warm, honest, and collaborative, with a focus on high achievers, perfectionism, anxiety and high-

Direct, Collaborative Therapy for Meaningful Change


With over two decades in the mental health field, I support individuals and couples through therapy and group work, grounded in both professional training and lived experience. My approach is warm, honest, and collaborative, with a focus on high achievers, perfectionism, anxiety and high-functioning OCD, and challenges related to boundaries, anger, and emotional sensitivity.

Learn more about Barbara

Michelle Odaisky

Nicole Maxwell MSW, RSW

Barbara Biboe MSW, RSW

Meet Our Administration Support Michelle


Hi, I’m Michelle, the Administrative Assistant at Reflect Reset Renew Therapy Services. I bring a background in social work and enjoy supporting the practice through thoughtful organization, coordination, and client-centred care. Outside of work, I’m a creative person who enjoys travel, hands-on pro

Meet Our Administration Support Michelle


Hi, I’m Michelle, the Administrative Assistant at Reflect Reset Renew Therapy Services. I bring a background in social work and enjoy supporting the practice through thoughtful organization, coordination, and client-centred care. Outside of work, I’m a creative person who enjoys travel, hands-on projects, and staying connected to my community, which all shape the care and attention I bring to my role.

The Team at Reflect Reset Renew Therapy Services

Candice Rousseau

Meet Candice Rousseau MSW, RSW- Counsellor Specializing in Working with Individuals & Couples

Supporting your Journey to Healing, Connection and Emotional Well-being.


Hi there, and welcome! I’m Candice, and I’m so glad you’re here. If you’ve made it this far, you’re likely seeking meaningful change, deeper self-understanding, or support through life’s challenges—and I want you to know you’re in the right place.


As a trauma-informed counsellor and proud mother of three, I bring not only professional experience but also deep personal insight to my work. Over the past 15 years, I’ve walked my own path of healing—navigating grief, growth, and self-discovery—which allows me to offer authentic, compassionate support to others on similar journeys.


My Counselling Approach


I specialize in Attachment-Based Therapy, Emotionally Focused Therapy (EFT), and Cognitive Behavioural Therapy (CBT)—all evidence-based approaches that support individuals and couples in understanding their emotional world and building stronger, healthier relationships.


Attachment-Based Therapy


Grounded in Attachment Theory, this approach explores how our earliest relationships with caregivers shape the way we connect with others as adults. By understanding these patterns, clients gain insight into their emotional responses, self-worth, and relationship dynamics, helping them build more secure and fulfilling connections.


Emotionally Focused Therapy (EFT)


EFT is designed to help individuals and couples reconnect with their emotions and deepen their emotional bonds. This approach is especially effective for those navigating relationship challenges, life transitions, or emotional disconnect. EFT supports better communication, reduces conflict, and fosters healing in meaningful relationships.


Cognitive Behavioural Therapy (CBT)


Cognitive Behavioural Therapy (CBT) is a structured, evidence-based approach that focuses on identifying and transforming unhelpful thought patterns. CBT is highly effective in treating anxiety, depression, stress, and self-esteem issues. At Reflect Reset Renew Therapy Services, I tailor CBT to your unique goals, helping you build practical coping strategies, improve emotional regulation, and foster long-term resilience.


A Personalized, Safe, and Empowering Experience


Every person’s journey is unique—and your therapy should reflect that. I use an integrative counselling approach to ensure your experience is:


  • Safe and supportive
     
  • Deeply personal and non-judgmental
     
  • Empowering and focused on lasting growth
     

Whether you’re dealing with anxiety, past trauma, relationship struggles, or simply feeling stuck, I’m here to guide you with compassion and practical tools for meaningful transformation.


Let’s Begin Your Journey Together


Healing is possible—and you don’t have to do it alone. I’m here to provide a nurturing, confidential space for growth, clarity, and connection.


Reach out today to schedule a FREE consultation or to learn more about how therapy can support you in your next chapter.


Serving Welland, Niagara Falls, Port Colborne, Fort Erie, Fonthill, & across Ontario

Let's get started

Education

Areas of Interest

Certificates

University of Windsor, Master of Social Work, 2023


Dalhousie University, Bachelor of Social Work, 2022


Brock University, Women and Gender Studies, 2015


Niagara College, Social Service Worker, 2007



Certificates

Areas of Interest

Certificates

Emotional Focused Therapy, Fundamentals of EFT, International Centre for Excellence in Emotionally Focused Therapy


Emotional Focused Couples Therapy, Externship, International Centre for Excellence in Emotionally Focused Therapy


Basics of CBT: Essentials I – Beck institute 


CBT in Practice: Essentials II- Beck institute 


Attachment and Trauma

Emotional Focused Therapy, Fundamentals of EFT, International Centre for Excellence in Emotionally Focused Therapy


Emotional Focused Couples Therapy, Externship, International Centre for Excellence in Emotionally Focused Therapy


Basics of CBT: Essentials I – Beck institute 


CBT in Practice: Essentials II- Beck institute 


Attachment and Trauma- International Trauma Training Institute 


Integrated Attachment Theory Certification- The Personal Development School


Training

Areas of Interest

Areas of Interest

Mental Health Care Recovery


Emotion Centre Focused Meditation


First Aid Mental Health Training for Adults and Seniors


Self-Care and the Therapeutic Process


How to Identify and Treat Dissociation


Esther Perel's Transformative Approach to Couples Therapy in Action


ADHD, Neurodiversity, and Clinical Practice



Mental Health Care Recovery


Emotion Centre Focused Meditation


First Aid Mental Health Training for Adults and Seniors


Self-Care and the Therapeutic Process


How to Identify and Treat Dissociation


Esther Perel's Transformative Approach to Couples Therapy in Action


ADHD, Neurodiversity, and Clinical Practice


Undoing Shame: The Key to Trauma Healing


Taming Your Amygdala: Brain-based Strategies to Quiet the Anxious Mind


Areas of Interest

Areas of Interest

Areas of Interest

Individual Therapy


Couples/Marital Counselling


Divorce Recovery


Adult ADD/ADHD


Anxiety


Depression


Premarital Counselling


Self-esteem


Male/Female Issues


Communication Barriers


Co-dependency


Life Transitions  


Conflict Resolution 

Meet Dannika Mete MSW, RSW– Therapist in Niagara Supporting Youth, Adults, Couples & Families


Helping You Build Stronger Connections and Navigate Life with Confidence


Hello and welcome! I’m Dannika, and I’m so glad you’re here. I believe that with the right tools, support, and a compassionate guide, meaningful change is always possible. Whether you’re looking to improve your relationships, manage anxiety, or reconnect with yourself, I’m here to support your journey toward healing and growth.


My Journey to Becoming a Therapist


My own healing journey began in childhood and shaped my path as both a person and a professional. With over 15 years of experience in various roles across the health and mental health fields—and over a decade practicing as a clinical therapist—I bring a trauma-informed, deeply empathetic approach to each session.


Born and raised in Niagara, I’ve recently returned to my roots and am proud to once again call this vibrant community home. It’s my mission to serve individuals and families here with the compassion, respect, and personalized care they deserve.


Who I Work With


As a registered therapist in Niagara, I provide counselling and therapy services to:


  • Couples navigating relational or communication challenges
     
  • Families and parents looking to create harmony at home
     
  • Youth (12+) and teens working through identity, anxiety, or school-related issues
     
  • Adults managing life transitions, mental health, or family-of-origin concerns

     

My Therapy Style & Approach


I believe therapy should reflect the unique individual you are. That’s why I practice as an eclectic therapist, drawing from a variety of evidence-based approaches to tailor each session to your goals and needs.

 

At the heart of my work is connection—not only your connection to me as your therapist, but your deeper connection to yourself and the important people in your life.


A Bit About Me – Human First, Therapist Second


Outside the therapy room, I’m a wife, a sister, a godmother, and a proud dog mama. I enjoy cooking, weightlifting, practicing yoga, exploring the outdoors, and spending quality time with loved ones. These pieces of my life keep me grounded, and I hope they help you feel connected to me, too.


Let’s Connect and Begin Your Therapy Journey


If you’re ready to explore healing, build stronger relationships, or simply feel more like yourself again, I’d be honoured to work with you.


Contact me today to learn more or schedule your first session with a compassionate Niagara-based therapist who truly cares.

Let's get started

Education

Areas of Interest

Certifications

University of Toronto, Master of Social Work, 2015


Lakehead University, Bachelor of Social Work, 2014


Brock University, Bachelor of Arts Combined Degree in Child and Youth Studies and Sociology, 2013 

Certifications

Areas of Interest

Certifications

Dialectical Behaviour Therapy Skills Training – Dr. Marsha Linehan through Psychwire


Emotionally-Focused Therapy for Couples – Dr. Sue Johnson (Pesi)


Foundations of CBT  - Psychwire

Infant Mental Health Certificate – SickKids Hospital


Make the Connection (Attachment-Based) - Certified Parent Leader Level 1 and 2 – Psychology Foundation of Can

Dialectical Behaviour Therapy Skills Training – Dr. Marsha Linehan through Psychwire


Emotionally-Focused Therapy for Couples – Dr. Sue Johnson (Pesi)


Foundations of CBT  - Psychwire

Infant Mental Health Certificate – SickKids Hospital


Make the Connection (Attachment-Based) - Certified Parent Leader Level 1 and 2 – Psychology Foundation of Canada


Trauma-Focused Cognitive Behavioural Therapy – National Therapist Certification Program 

Training

Areas of Interest

Areas of Interest

Foundations of Couples Counselling


Cognitive Behavioural Therapy Applications


Mindful Self-Compassion


Expressive Arts Therapy for Children and Adolescents


Executive Skills Coaching - Training for ADHD

Collaborative and Proactive Solutions: for Social, Emotional and Behavioural Challenges


Watch, Wait, Wonder (Attachment-Based Parent Training) - 

Foundations of Couples Counselling


Cognitive Behavioural Therapy Applications


Mindful Self-Compassion


Expressive Arts Therapy for Children and Adolescents


Executive Skills Coaching - Training for ADHD

Collaborative and Proactive Solutions: for Social, Emotional and Behavioural Challenges


Watch, Wait, Wonder (Attachment-Based Parent Training) - Dr. Mirek Lokkasek


Circle of Security (Attachment-Based Parent Group Training) c

Areas of Interest

Areas of Interest

Areas of Interest

Individual Therapy


Family Therapy


Couples Therapy


Youth 12+


Parenting coaching


Body image 


Disordered eating 


Self-Esteem 


Conflict Resolution 


ADD/ ADHD 


Self-harm


Depression/ anxiety 


Phobias 


Life Transitions 

Meet Julietta Ferrara M.C.Psyc, RP Supporting You Through Growth


Hey there, I’m so glad you’re here. Pull up a chair and take a breath.


Taking the first step toward therapy takes immense courage. If you are feeling overwhelmed, stuck, or disconnected from the person you used to be, please know this: healing is completely possible, and you do not have to carry this alone.


Whether you are navigating deep trauma, daily anxiety, depression, or a painful disconnect in your relationship, I provide a grounded, compassionate space where you can safely slow down, catch your breath, and untangle the weight of your experiences.


My Approach: Healing is Layered, Personal, and Profoundly Human


I don’t believe in one-size-fits-all therapy. Your story is entirely unique, which is why our work together is tailored specifically to your nervous system, your history, and your personal goals. I specialize in working with both individuals and couples, helping you understand your unique emotional triggers and uncovering how early life experiences continue to shape your adult relationships.


We will look at the whole picture to help you build true connection, foster emotional safety, and find real-world relief. Rather than trying to fit you into a rigid clinical box, we will focus on what actually works for you—identifying thought patterns that no longer serve you, unburdening old emotional pain, and processing distressing memories in a way that feels safe and manageable.


Beyond the Clinical Box: A Real Partnership


Outside of the therapy room, I am someone who deeply values laughter, authentic connection, and continuous growth. I believe true healing begins with a willingness to be curious—especially about the uncomfortable or confusing parts of our stories.


I know firsthand how vulnerable it feels to reach out to a stranger for help, and I honour that vulnerability with the utmost respect, care, and zero judgment. When you work with me, you are getting a real, down-to-earth human partner who believes therapy is about being truly seen, heard, and understood.


Let’s Begin the Next Chapter—Together


Your journey toward a more connected, peaceful life starts with a simple conversation. If you are ready to move past just surviving the day and start reclaiming your clarity, I would be deeply honoured to walk alongside you.


  • Book Your FREE 15-Minute — Let’s connect and see if we are the perfect fit for your goals.


Accessible Care Across the Niagara Region & Ontario Providing trusted in-person therapy at Reflect Reset Renew Therapy Services in Welland, as well as welcoming clients from Niagara Falls, Port Colborne, Fort Erie, Fonthill, and virtually anywhere across Ontario. 
We are dedicated to walking alongside you as you navigate life's challenges and move toward lasting growth.

Let's Get Started

Education

Areas of Interest

Certification

Trent University Bachelors of Art: Psychology 


Yorkville University: Masters of Counselling Psychology 




Certification

Areas of Interest

Certification

Eye Movement Desensitization Reprocessing (EMDR) Level 1 certificate; EMDRIA. 


Family and Couples Counselling Certificate; Wilfred Laurier University 




Training

Areas of Interest

Areas of Interest

Internal Family Systems (IFS)
Internal Family Systems for couples 


Integrating EMDR and IFS; Evergreen Counselling


Certified Personality Disorders Provider; Evergreen Certification. 


Complex Trauma; Evergreen Certification


ASSIST Suicide intervention 


Integrating Internal Family Systems and Polyvagal Theory; Polyvagal Institute 


Developing Skills for couples

Healing Bonds and attachments. 

Areas of Interest

Areas of Interest

Areas of Interest

Individuals 


Couples


Teens


Youth 6+


Borderline Personality Disorder


Sexual Trauma 


Obsessive Compulsive Disorder (OCD)


Thought Intrusion 


Secondary Trauma (caregivers, first responders) 


Complex Trauma 


Depression


Anxiety 


Self Harm 


Childhood Trauma


Family Trauma 


Physical Trauma 


Emotional/Psychological trauma. 

Meet Autumn Conn M.C.Psyc, RP

"You don't have to spend your life at war with your thoughts, your anxiety, or your body."


It takes immense courage to admit that the way things are going isn't working anymore. Whether you are constantly navigating an internal loop of overwhelming anxiety, or finding that your relationship with your body and food has begun to dictate your daily life, I am here to help you move out of survival mode.


Since 2022, I have helped individuals across Niagara and Ontario move from feeling stuck and self-critical to living with grounded confidence.


My Specializations


I provide dedicated, specialized support for individuals (ages 16+) navigating:


  • Body Image & Disordered Eating: Helping you untangle your self-worth from a number, break free from chronic dieting, and build a neutral, compassionate relationship with your body.
  • Anxiety & Perfectionism: Calming the overactive inner critic, managing panic, and navigating major life transitions without losing your footing.
  • Self-Esteem Realignment: Transforming deep-seated patterns of self-doubt into authentic, quiet confidence.


My Clinical Style: Collaborative & Human


I don't believe in rigid, clinical distance. True healing happens inside a genuine, authentic human connection. My therapeutic approach is deeply relational—meaning we work as an active team. I blend professional clinical strategy with a warm, down-to-earth presence, ensuring you feel completely safe to show up exactly as you are.


My path to becoming a psychotherapist was shaped by my own lived journey through anxiety. I know firsthand how heavy that weight can feel, and I bring that genuine empathy into every single session. We will go at your pace, but we will always be moving forward.


Outside the Session Room


Born and raised right here in the Niagara region, I care deeply about supporting our local community. When I’m not working with clients, you can find me diving into a psychological thriller, spending time with family, or walking my dog, Theo.


Take the First Step


Finding the right therapist is all about the right connection. I offer a FREE 15-minute phone consultation to discuss what you're experiencing and see how we can best work together.


Serving: Welland, Niagara Falls, Port Colborne, Fort Erie, Fonthill, & Virtually across Ontario.

Let's Get Started

Education

Areas of Interest

Certification

Niagara University — Master of Science in Clinical Mental Health Counselling, 2022


Brock University — Bachelor of Arts in Child Health, 2019

Certification

Areas of Interest

Certification

 DBT Foundational Training, Psychwire — with Marsha Linehan


CBT-E (Enhanced Cognitive Behaviour Therapy for Eating Disorders), Centre for Research on Eating Disorders at Oxford (CREDO) — with Christopher Fairburn

Training

Areas of Interest

Areas of Interest

ASIST (Applied Suicide Intervention Skills Training) & safeTALK — Suicide prevention training

Areas of Interest

Areas of Interest

Areas of Interest

Individuals 


Teens (16+)


University students 


Young adults 


Self-esteem


Body image 


Eating disorders 


Anxiety 


Life transitions 

Meet Carolyn Fish MSW, RSW



True healing begins when you feel completely seen, heard, and understood.


For over 25 years, I’ve had the privilege of walking alongside individuals, youth, and families, helping them slow down, catch their breath, and break free from exhausting, heavy patterns.


My Philosophy: You Are the Expert on Your Life


I operate from a simple truth: you know your story better than anyone. My role isn’t to fit you into a rigid clinical box or hand you a generic checklist. It is to listen deeply, offer real-world perspective, and act as a collaborative partner in your healing and growth.


My Approach: Human First, Clinical Second


While my practice is deeply rooted in evidence-based, trauma-informed care—incorporating proven strategies like CBT, DBT, ACT, and Narrative Therapy—what matters most to me is the human connection we build. I provide a warm, secure, and entirely non-judgmental space where you can honour your identity, process your story, and safely navigate life's transitions.


Who I Partner With


These everyday struggles can affect your mind, body, and relationships in powerful ways. I offer specialized support tailored to the unique pressures facing:


  • Individuals: Breaking free from the daily weight of anxiety, depression, trauma, low self-esteem, or the painful aftermath of abusive, narcissistic relationships.
  • Youth: Helping teens and young adults navigate the exhausting storms of school stress, identity questions, peer conflict, and separation anxiety.
  • Families & Parents: Guiding modern families through the messy realities of long-standing conflict, complex divorce, co-parenting challenges, blended dynamics, and caring for aging parents


The Ultimate Goal: Clarity and Confidence


Ultimately, I am passionate about helping you develop a healthier, gentler relationship with yourself. No matter how tangled or overwhelming your current chapter feels, you don’t have to figure it out alone. Let’s work together to quiet the noise, build your resilience, and help you move forward.


Ready to Take the Next Step?


I would be deeply honoured to walk alongside you.


  • Book a FREE 15-Minute Consultation Today to see if we’re the right fit.


Proudly Supporting the Niagara Community & Beyond Providing trusted in-person therapy across Welland, Niagara Falls, Port Colborne, Fort Erie, and Fonthill, as well as accessible virtual care throughout Ontario.

Let's Get Started

Education

Areas of Interest

Certification

Master of Social Work, Carleton University, Ottawa 


Bachelor of Social Work, Carleton University, Ottawa


Bachelor of Arts (Honours), Women’s Studies & History, Queen’s University, Kingston

Certification

Areas of Interest

Certification

Triple P Positive Parenting 


Prevention of Domestic Violence Against Immigrant and Refugee Women, Ontario Council of

Agencies Serving Immigrants


Cultivating Naturalized Playgrounds, Part 1 & 2, Adam Bienenstock, Early Childhood Community

Development Centre


Mother’s in Mind program facilitator certification, Child Development Institute


Acceptanc

Triple P Positive Parenting 


Prevention of Domestic Violence Against Immigrant and Refugee Women, Ontario Council of

Agencies Serving Immigrants


Cultivating Naturalized Playgrounds, Part 1 & 2, Adam Bienenstock, Early Childhood Community

Development Centre


Mother’s in Mind program facilitator certification, Child Development Institute


Acceptance and Commitment Therapy: 2 Day Intensive ACT training, Daniel J. Moran, PhD,

BCBA-D, PESI


Caring Dads,TM Facilitator Certification Training,Tim Kelly & Katreena Scott


Sand Tray Therapy training, Debbie Good


Intergenerational Trauma Treatment Model Training, Valerie Copeland


Anti-Racism Anti-Oppression workshop, Coalition to End Violence Against Women


Training

Areas of Interest

Areas of Interest

Legal Issues Affecting Families in Abusive Relationships Workshop, Pamela Cross


Working Together for Kids’ Mental Health: Identification Tools Training


Trauma: The Impact of Violence, Neglect and Abuse on Children, Dr. Diane Benoit


Children Caught in the Crossfire-Responding Effectively When Working with Families in High-

Conflict Custody Dis

Legal Issues Affecting Families in Abusive Relationships Workshop, Pamela Cross


Working Together for Kids’ Mental Health: Identification Tools Training


Trauma: The Impact of Violence, Neglect and Abuse on Children, Dr. Diane Benoit


Children Caught in the Crossfire-Responding Effectively When Working with Families in High-

Conflict Custody Disputes, Dr. Rachel Birnbaum & Dr. Karen Kaffko


Compulsive Hoarding: Advanced Training & Professional Development, Megan Phillips, Phillips

Psychotherapy for OMSSA


Taking Back Lives from the Effects of Violence and Abuse: A Narrative Approach, Jill Freeman,

Hincks-Dellcrest Centre-Gail Appel Institute


 Partner Abuse Response Program, (PAR) Facilitator certification: Creating a Process of Change

for Men Who Batter based on the Duluth curriculum, Ontario Victim Services Secretariat


Trauma Counselling for Mental Health Professionals-Level 1 Certificate, Natalie Zlodre, Hincks-

Dellcrest Centre Gail-Appel Institute


FASD-Strategies not Solutions, Stephanie Jones


Areas of Interest

Areas of Interest

Areas of Interest

Individuals (adults and children 5+)


Families 


Parents 


Navigating life transitions


Depression and anxiety
 

Healing from abusive or narcissistic relationships
 

Low self-esteem
 

Trauma


School pressure 


Academic burnout
 

Exploring identity and belonging


Peer conflict

Separation anxiety


Grief/loss
 

Sleep-related issues
 


Individuals (adults and children 5+)


Families 


Parents 


Navigating life transitions


Depression and anxiety
 

Healing from abusive or narcissistic relationships
 

Low self-esteem
 

Trauma


School pressure 


Academic burnout
 

Exploring identity and belonging


Peer conflict

Separation anxiety


Grief/loss
 

Sleep-related issues
 

Blended family dynamics
 

Co-parenting after separation or divorce
 

Navigating complex divorces
 

Behavioural challenges
 

Burnout
 

Caring for aging parents
 

Conflict resolution











Meet Nicole Maxwell MSW, RSW

Hello and welcome! I’m Nicole, and I’m so glad you’re here. 


With over 20 years of experience in the field of social work, I bring extensive knowledge and experience supporting people through complex challenges through a strengths based perspective. I believe in a holistic approach to therapy that includes the mind as well as the body. I draw upon not only my clinical and lived experience and evidence-based training but also on my training as a Certified Personal Trainer with specializations in Nutrition and Transformational Coaching.


 My Therapy Style


I believe that a strong therapeutic relationship is by far the most important aspect of any counselling experience. I provide a Strength-Based Approach to therapy that provides a safe, client focussed space where we can collaborate and develop a plan to help you become the best version of yourself. 


I offer support from a Trauma-informed perspective with specializations in Acceptance Commitment Therapy (ACT), Dialectical Behaviour Therapy (DBT) as well as Cognitive Behavioural Therapy (CBT). I believe strongly in the mind-body connection and have incorporated Personal Training, Nutrition and Transformational Coaching into my practice in an effort to provide a holistic approach to therapy. 

A Little Bit About Me 


In 2021, I experienced the loss of my 21-year-old son, Jacob, in a tragic accident. This loss has deeply shaped my perspective and strengthened my understanding of grief and healing. Grief is not a linear process — it ebbs and flows — and through the support of family, friends, and community, I’ve learned the importance of compassion, patience, and connection in navigating such profound experiences. This understanding now guides the way I support others as they move through their own seasons of loss and growth.


I now spend much of my time with friends and family, enjoying the little things I used to take for granted.  I have adopted a number of dogs who have completely taken over my home and my life....but I don't think I would have it any other way. 


Who I Work With


I offer a health and wellness lens to adults (18+) who may be navigating a wide range of challenges, including depression, anxiety, personality disorders, addictions, life transitions, grief and loss as well as health-related issues. 


Together we will work towards developing a personalized plan that will provide you with effective strategies for healing and growth. 


Let's talk about how I can support you in achieving your goals.  


Book a FREE 15-minute consultation today to see if we’re the right fit.


Serving Welland, Niagara Falls, Port Colborne, Fort Erie, Fonthill, & across Ontario

Let's Get Started

Education

Areas of Interest

Certification

Master of Social Work, University of Windsor 2015


B.A., Honours in Psychology, Brock university 2004


Social Service Worker, Niagara College, 1999

Certification

Areas of Interest

Certification

Certified Transformational Coach- International Sports Science Academy


Certified Personal Trainer- International Sports Science Academy


Certified Nutritionist- International Sports Science Academy









Training

Areas of Interest

Areas of Interest

Acceptance Commitment Therapy- Psychwire


Foundations in Cognitive Behavioural Therapy- Psychwire


Foundations in Dialectical Behavioural Therapy- Pesi


Applied Suicide Intervention Skills Training


Mental Health First Aid


Non-violent Crisis Intervention Management


Mindfulness- Brock Universiy



Areas of Interest

Areas of Interest

Areas of Interest

Grief and Loss


Complex- Post Traumatic Stress


Addictions


Personality Disorders


Life transitions 


Anxiety/Depression 


Caregiver burnout 


Complex health related issues  


Meet Barbara Bilboe MSW, RSW

Hello and welcome! I’m Barbara, and I’m so glad you’re here. 


I support individuals and couples in better understanding and navigating their inner compass, relationships, and life’s challenges in a way that supports overall health and well-being. I bring over 20 years of experience in the mental health field, including more than 15 years providing individual psychotherapy, over a decade supporting couples, and facilitating hundreds of therapeutic groups and workshops. 


My Therapy Style


My therapy style is compassionate, direct, collaborative, and non-judgmental. I am passionate about helping clients embrace their needs, limits, and uniqueness while building healthier relationships and more fulfilling lives. 


I believe therapy should be a place where you can be honest, expressive, and fully yourself — whether that means sitting quietly, speaking passionately, or working through difficult emotions at your own pace. I also take a strength-based approach, regularly helping clients notice growth, build confidence, and expand their coping tools, while supporting them toward greater independence and alignment with their values. Creating a safe, confidential, and comfortable space is central to my work. 


A Little Bit About Me 


Alongside my professional training, I also bring lived experience with anxiety, perfectionism, boundaries, relationships, and blended family dynamics, which allows me to show up with both clinical knowledge and real-life understanding.


Who I Work With


I specialize in working with couples, families, high achievers and perfectionists, individuals with anxiety or high-functioning OCD, adult children of unhealthy or toxic parents, and those navigating hypersensitivity, resentment, anger, or emotional reactivity. I draw from a range of evidence-based approaches, including CBT, DBT, EFT, and Gottman-based methods, tailoring therapy to each client because meaningful change is not one-size-fits-all.


 If this resonates, I welcome you to reach out for a consultation to see if we may be a good fit..  


Book a FREE 15-minute consultation today to see if we’re the right fit.


Serving Welland, Niagara Falls, Port Colborne, Fort Erie, Fonthill, & across Ontario

Let's Get Started

Education

Areas of Interest

Certification

Master of Social Work (MSW), Wilfrid Laurier University


Bachelor of Social Work (BSW), University of Waterloo


BA Psychology & Social Development, University of Waterloo

Certification

Areas of Interest

Certification

EFCT (Emotion Focused Couples Therapy)


Gottman Principals of Effective Couples Therapy


CBT Core Skills & Competencies


DBT Concentrated Course for Clinicians


Solution Focused Therapy


IFS (Internal Family Systems)


ACT (Acceptance & Commitment Therapy)


Professional Life Coach











Training

Areas of Interest

Areas of Interest

Total Transformation Behavioural Management Program


Motivational Interviewing


GAIN Assessing - Global Appraisal of Individual Needs (provincial trainer for this comprehensive assessment tool for

9 years)


SMART - Self Management and Recovery Training (Group Facilitator for 7 years)


SRP - Structured Relapse Prevention (Group Facilitator for 6 ye

Total Transformation Behavioural Management Program


Motivational Interviewing


GAIN Assessing - Global Appraisal of Individual Needs (provincial trainer for this comprehensive assessment tool for

9 years)


SMART - Self Management and Recovery Training (Group Facilitator for 7 years)


SRP - Structured Relapse Prevention (Group Facilitator for 6 years)


Suicidality trainings & assessments (ASIST, SAFE TALK, Columbia SSRS, PHQ9)


BIPOC Sharing Privilege


The Art of Questioning in Counselling


Various relationship workshops (Love & Apology Languages, Forgiveness, etc.)


Various personality workshops (True Colours, MBTI, etc.)



Areas of Interest

Areas of Interest

Areas of Interest

Individuals 


Couples 


Conflict resolution 


Reconciliation/forgiveness


Mediation


Communication


Personality

interpersonal dynamics, roles


First responders 


Change/separation (relationship, work, etc.)


Pre-and post-nuptial counselling and coaching


Recovery from complex/cumulative “BIG T” & “little t” traumas


Addictions


Healthy/unhealthy relationships a

Individuals 


Couples 


Conflict resolution 


Reconciliation/forgiveness


Mediation


Communication


Personality

interpersonal dynamics, roles


First responders 


Change/separation (relationship, work, etc.)


Pre-and post-nuptial counselling and coaching


Recovery from complex/cumulative “BIG T” & “little t” traumas


Addictions


Healthy/unhealthy relationships and partnerships


Adult children of unhealthy/toxic parents, and other family-of-origin issues


Self-esteem


Values


Motivation, decision making, goal setting, progression tracking


Anger management


Self-care


Boundaries


Holistic health


Managing and balancing responsibilities


Life transitions


High-functioning OCD 


Anxiety


Organization & anti-hoarding


Burnout


Caregiver stress/fatigue


Legacy, emergency, and end-of-life advance planning

Contact Reflect Reset Renew Therapy Services

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Reflect Reset Renew Therapy Services 

Serving residents of Welland, Fonthill, Port Colborne, Fort Erie, St. Catharines &  Niagara Falls

165 Plymouth Rd, Welland ON, L3B 4X8 (second floor: suite 7)

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289-823-3302 

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